Refund policy
Last Updated: August 3, 2026
At Bundle Offers, customer satisfaction is important to us. Every order is carefully packed and inspected before dispatch to ensure you receive your products in excellent condition.
Please read this Return & Refund Policy carefully before placing an order.
1. Business Information
Brand Name: Bundle Offers
Legal Business Name: MNV Enterprises
Registered Address:
Narela, Delhi – 110040, India
Email:
support@bundleoffers.in
Phone:
+91 8744088747
2. Return Eligibility
You may request a return or replacement if:
- You received a damaged product.
- You received a defective product.
- You received the wrong product.
- Your order is missing an item.
- The product delivered is substantially different from what was ordered.
To qualify for a return or replacement:
- The request must be submitted within 48 hours of delivery.
- The product must be unused and in its original condition.
- Original packaging, accessories, manuals, tags, and invoice (if applicable) must be retained.
- The product should not show signs of misuse or damage caused after delivery.
3. Unboxing Video Requirement
To help us resolve issues quickly and prevent fraudulent claims, we strongly recommend recording a continuous unboxing video while opening your package.
For claims related to:
- Damaged products
- Missing items
- Incorrect products
- Defective products
an unboxing video may be required as supporting evidence.
Claims submitted without sufficient evidence may not be approved.
4. Non-Returnable Items
Returns will not be accepted in the following situations:
- Change of mind after purchase.
- Product no longer required.
- Incorrect item ordered by the customer.
- Minor variations in color or appearance due to lighting or screen settings.
- Products damaged due to misuse, negligence, or improper installation.
- Products returned without original packaging or accessories.
- Products showing signs of use.
- Requests made after the eligible return period.
5. Damaged, Defective or Incorrect Products
If you receive a damaged, defective, incorrect, or incomplete order, please contact us within 48 hours of delivery.
Please provide:
- Order Number
- Clear photographs of the product
- Photographs of the shipping package
- Unboxing video (recommended and may be required)
Once verified, we will arrange an appropriate resolution.
6. Replacement Policy
If your claim is approved, we will:
- Replace the product (subject to stock availability), or
- Issue a refund if a replacement is unavailable.
Approved replacements are generally dispatched within 3–7 business days.
7. Refund Policy
Refunds are processed only after the claim has been reviewed and approved.
Where a return is required, refunds will be initiated after the returned product has been received and inspected.
Refunds are credited to the original payment method.
Estimated processing times:
- UPI: 2–5 business days
- Credit/Debit Cards: 5–10 business days
- Net Banking: 5–10 business days
- Wallet Payments: 2–5 business days
Actual credit timelines depend on your bank or payment provider.
8. Order Cancellation
Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
If cancellation is approved before dispatch, the full amount will be refunded to the original payment method.
9. Cash on Delivery (COD) Orders
For Cash on Delivery orders:
- Cancellation is possible only before dispatch.
- Refusing delivery without a valid reason may affect eligibility for future COD orders.
- Refunds for eligible COD returns will be processed via UPI or bank transfer after verification.
10. Return Shipping
If the return is due to:
- Wrong product delivered
- Damaged product
- Defective product
- Missing item
Bundle Offers will arrange return pickup where available or reimburse reasonable return shipping charges after approval.
If the return is requested for reasons not covered under this policy, return shipping charges may be the customer's responsibility.
11. Inspection & Approval
Every returned product is inspected after it reaches our facility.
Bundle Offers reserves the right to reject return or refund requests if:
- The product has been used.
- Required accessories or packaging are missing.
- The product is found to be damaged due to customer handling.
- The claim does not meet the eligibility criteria.
Our inspection decision shall be final.
12. Bundle Products
Many products sold by Bundle Offers are offered as promotional bundles.
If a bundled order qualifies for replacement or return:
- We may replace only the affected item(s), or
- Request return of the complete bundle if necessary.
Individual product values displayed on the website are for reference only and cannot be claimed separately from the promotional bundle price.
13. Failed Deliveries
If an order is returned because of:
- Incorrect shipping address
- Customer unavailable after multiple delivery attempts
- Customer refusal to accept delivery
Additional shipping charges may apply for reshipping.
Where applicable, refunds may be reduced by shipping and handling charges already incurred.
14. Force Majeure
Bundle Offers shall not be responsible for delays in delivery, returns, replacements, or refunds caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fire
- Government restrictions
- Pandemic or epidemic
- Courier disruptions
- Strikes
- Internet outages
- Power failures
15. Changes to This Policy
We reserve the right to update or modify this Return & Refund Policy at any time.
Any changes will become effective immediately upon publication on our website.
Customers are encouraged to review this page periodically.
16. Contact Us
If you have any questions regarding returns, replacements, or refunds, please contact us.
Bundle Offers
Legal Business: MNV Enterprises
Address:
Narela, Delhi – 110040, India
Email: support@bundleoffers.in
Phone: +91 8744088747
Please include your Order Number and a detailed description of the issue when contacting us so we can assist you as quickly as possible.
Effective Date: August 3, 2026
